Terms & Condition

Preamble:

Confidence Medicine, hereinafter referred to as “the Company,” “this Company,” “Company,” “us,” or “we.” The Company agrees to provide information and broker the sale of the products listed on this and other websites we opporate, hereinafter maybe referred to as “website(s),” on behalf of our partner pharmacies, subject to the Terms and Conditions outlined herein. By accessing, using, or placing orders through this and our other websites, you (the customer) agree to be bound by and accept these Terms of use as stated herein.

Disclosure and Disclaimer

The Company operates this website only as a sales referral/broker agent for various pharmacies. The company is not a pharmacy and is not operated by pharmacists, doctors, or any licensed medical professionals. None of the information ever given on this website or  in communication by this Company and by its employees, subcontractors, or representatives is given by a pharmacist, doctor, any medical or legal professional and it is not intended to be given as medical or legal advice, nor warranted to be accurate, nor may it be construed as medical or legal advice. Medications offered on this site are available for personal use in up to a 90-day supply. Customers are advised to and are fully responsible for complying with the laws of their jurisdiction and to obtain a prescription if required and to only purchase and take medications as prescribed by a licensed physician or is safe and legal to purchase and take without a prescription.

Orders and Payments

The Customer may order up to a 90-day supply of each drug for personal use only. Company accepts payments by various methods as presented on the Payment page in the checkout process. After the on-line transaction is complete, the Company will send an email to the email address provided by the Customer, confirming receipt of the order. Orders are not accepted and binding upon Company until shipped by the Company. Prior to that the Company may refund and cancel an order for any reason. The applicable prices for the products ordered are those set forth by the Company on the Website at the time of the acceptance of the order. All orders are final. Company does not accept any responsibility for the Customer ordering correctly, only for delivering what the Customer orders.

Guarantees

Delivery Guarantee: Please see Shipping page to see how many days your order is guaranteed to deliver by. If an order is not delivered within 10 days of the typical shipping time specified on our shipping page we will reship your order free of charge or if we deem your package undeliverable we may opt to refund your full purchase price instead. You must report all non-deliveries within 45 calendar days of shipping or your claim may be refused. When requesting a reship of a late order you must agree that if the original order does eventually deliver as well as the reshipped order then you will also pay for the duplicate order. The charges for the duplicate order will be reduced 10% for your inconvenience.

Product Quality is Guaranteed! If we fulfill your order incorrectly or it arrives damaged or defective we will reship your order free of charge.

Returns and Cancellations

No Returns: We are prohibited from accepting returned medication. Once your order is shipped it cannot be cancelled or returned. If you refuse delivery, return the package to sender, or it is returned to sender because you fail to sign for it, you will not receive credit or refund.

Order Changes or Cancellations: You are advised to be certain of your order before you complete it because your window of opportunity to change or cancel your order is very small. If you request changes or cancellation shortly after placing your order, before we send your order to be fulfilled, it is possible to change or cancel it. However, once we send your order to the fulfillment center it is not possible to cancel it or change it. Depending on when you place your order it may be a few minutes or up to 24 hours before we send it to the fulfillment center. If you need to make changes or cancel an order please let us know immediately and we will do our best. Once an order is sent to the fulfillment center it is final and cannot be changed, cancelled, or refunded.

Order Cancellation Charge: If you request and order cancellation and we can cancel you will likely have to pay an order cancellation fee to cover our costs of the payment processing and refund. Depending on how you pay for your order the charge may vary as we only charge you what we are charged. Due to the nature of our industry credit card and check processing companies charge higher rates than for most other industries. Our payment processors charge up to 13% of the transaction amount plus up to $1.50 per transaction to process an order payment. This is not refunded to us if your order is cancelled so we will deduct this from your refund as an order cancellation charge. In addition the payment processors charge up to $35 to cancel the order which we will also deduct from your refund as an order cancellation charge. For some payment types the cost of a refund is lower and for some it is negligible.